10 Reasons why our dedicated service works

As the end of the year near draws near, we look back at the large number of people we have helped in the area to find their next home.  Our quality, commitment and customer care hasn’t happened by accident or indeed overnight, but the past 25 years have gained us a reputation that we are very proud of.  Being a part of the community is extremely important to all of us at Anthony Pepe, and it is always humbling when we receive great feedback on the service we have provided.  Buying your first home is always daunting and we always take time with first-time buyers to gently guide them through the process.  This was the case with Isobel who was looking for her first home in Harringay and recently posted this review about her experience.

Great for first-time buyers

Gemma was really helpful throughout the process. We are first time buyers and she took the time to explain the process to us. She was also great at allowing us access to the property to get measurements and show builders round, even taking us around on her day off. I would recommend Gemma and Anthony Pepe. Thanks for your help – we are very excited to be moving into our first home!

We know the service we provide creates wonderful experiences for you; here are 10 reasons why our dedicated service works.

1. In each of our branches we aim for our team to form a relationship with both the sellers and potential buyers, treating all of our clients as individuals. Each member of our team sincerely wants you to have a wonderful experience.
2. Estate Agents often claim to “go that extra mile” however we don’t say it in words but show you with our action. We understand that whether you are buying your first, second or tenth home the process is a very personal and significant moment in your life.  No house sale or purchase is the same, but we can assure you that there isn’t a question that we haven’t heard before.
3. Commitment and dedication might come under the same umbrella but as Gemma’s service to Isobel showed, she exceeded all of our expectations at Anthony Pepe by assisting this buyer on her day off. Although our offices are filled with similar stories to this, it is rare that they are highlighted in this way.  Sadly in our industry it is often the bad and not the good that is publicised.
4. As an integral part of our community, our local knowledge also translates into the best areas for you depending on what you’re searching for in a home. Throughout North London, there are areas that may be more suited to a certain type of home owner and it’s our job to educate and assist our potential buyers as their search.
5. Couples, families and first-time buyers all require a different approach in selling and buying their homes. Knowledge of our areas include types of properties available, school performances and even where’s best to go for a night out!
6. Our teams support and take part in a number of charitable and community events however as well as being your Estate Agent we are also your neighbours with invested pride in their community.
7. We honestly care.
8. We are extremely competitive, which can be seen both inside the office and out. This competitive nature translates into seeing your home purchase succeed.  We can often be like ‘a dog with a bone’, never giving up on any situation until we have secured your sale.
9. Just because you have purchased with us doesn’t mean that you are forgotten. We are here whenever your need us, and our team can be frequently found catching up with past clients.
10. We know our service works because you tell us. But we don’t stand still we are continuously evolving finding new ways to perfect our service offering to benefit your experience of buying or selling your home.

With so much negativity that surrounds our industry, it gives us great pleasure to receive and share positive reviews about Anthony Pepe and our team.  You can meet every member of our teams online or pop into any of our branches.  If you have recently worked with us and would like to leave a review your kind words do not go unappreciated.