Does your estate agent meet your expectations?

29 April 2016

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Does your estate agent meet your expectations?

We could tell you that we’re experts, award-winning and dedicated and although this would be true would it be enough to make you choose Anthony Pepe to sell your home? Probably not. But just like viewing a new home you should delve a little deeper and find out if what you’re buying is truly for you. During a viewing, we expect you to be thorough, opening cupboards and turning on taps etc. so there’s no reason why you can’t do the same with your estate agent. Try to think of, or even write down your expectations and see how many of those requirements are ticked off once we take you on a journey of selling your home with us.

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Valuation

Making the most of our free instant online valuation tool, we have many vendors who are curious of the current value of their home before they are ready to sell. For those of you who have already reached this stage, we arrange for one of our experienced team members to complete an accurate, free and most importantly, market-led valuation. Honesty and expertise is an essential part of this first step, the right valuation is one that gives you the sale price you need, in the timescale you want.

Contracts

Pride and confidence in our service has resulted in us throwing away the need of a minimum contract period, giving you the flexibility of choice and peace of mind. In addition, to confirm our commitment, we have implemented our popular sales for schools initiative which pledges to donate £200 to your choice of local school upon the sale of your property.

Advertising & Marketing

We expect instant actions today, therefore, we know you don’t expect the details of your property being live online to be delayed.  Once your professional photographs have been taken we aim for your property to be live online the following day as well as being sent to the email boxes of our hottest buyers. This level of marketing and advertising has proved to be our richest source of securing viewings and includes, sales portals, our own websitesocial media, national newspapers and magazines.

Viewings

At Anthony Pepe all viewings are accompanied by an experienced member of our team. Our research has shown that accompanied viewings receive a higher offer rate as well as making your life a little easier. With us you can be assured that your viewings are conducted professionally and efficiently.

Negotiation

When it comes to negotiating obviously our experts aim to achieve the best possible sale price but in addition to this we work with your best interests at heart. Anyone who has negotiated bed time with a child will know that it takes a certain level of careful skill and judgement to achieve success, a talent that our negotiators share with your 3-year-old as they undoubtedly win every time!

Point of Contact

From experience, we understand the value of a dedicated point of contact during the sale of your home. To ensure that you aren’t passed from Sophie to Stephanie we immediately allocate you to a single contact. This senior team member will know about your sale and plans and will be available when you need them to most. During any sale, progression updates and feedback is often neglected but not at Anthony Pepe.

Additional Extras

Your journey wouldn’t be complete without some luxury trimmings, this includes reviews, awards and access to a 600 office network. You will have already heard us shouting about our award winning branches, our vendor reviews and community connections but at Anthony Pepe these additional extras are customary, we call it the ‘red carpet’ treatment.

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As estate agents we too have experienced what it is like to be a client as we have all bought and sold our own homes, therefore, understand what works and doesn’t.  All estate agents can sell you their service but it is how they deliver that consistently that matters, which is why the reviews are so important to us.  Just because something works now doesn’t mean it can’t improve which is why we continuously invest in high-quality industry training for our team to ensure that you always receive the best knowledge, advice and support when buying, selling, letting or renting a home.  Does your estate agent meet your expectations?

Pop online or into one of our branches to discuss starting your journey with us.

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